Cancellation policy

  • Orders can be cancelled only before they are dispatched/shipped from our warehouse.

  • Once an order has been dispatched, shipped, or handed over to the courier partner, it cannot be cancelled.

  • After dispatch, customers must follow our Return & Refund Policy to request a return (if eligible).

  • Goyal Trade reserves the right to cancel any order due to stock unavailability, pricing errors, or unforeseen circumstances.