At Goyal Trade, customer satisfaction is important to us. We accept returns only in cases where the issue is from our side.
Returns will be accepted only if:
You receive the wrong size (different from what you ordered), or
The product has a manufacturing defect, or
You receive the wrong product.
If you receive a defective or incorrect product:
Please make a clear unboxing video showing the issue.
The video must clearly show the product and the problem.
Send the video on WhatsApp to: 7980175569
Once our team verifies the issue, your return will be approved.
The unboxing video is mandatory for return approval.
No returns will be accepted without proper video proof.
The product must be unused and in its original condition and packaging.
Return requests must be made within 3 days of delivery.
After approval, we will guide you through the return process.
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